Privacy policy

At Medical Fakeeh, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when accessing our healthcare services, visiting our clinics, or using our digital platforms.

Information Collection and Use

We collect personal information when you engage with our healthcare services, including when you visit our clinics, use our website, or interact with our digital platforms. This information may include but is not limited to:

• Personal details such as your name, contact information, date of birth, and address.
• Medical history, treatment records, and health-related information necessary for providing healthcare services.
• Usage data collected through cookies and similar technologies when you interact with our digital platforms.

We use this information for the following purposes:

• To provide and improve healthcare services, diagnose medical conditions, and administer treatments.
• To communicate with you, respond to inquiries, and provide updates regarding your healthcare and our services.
• To personalize and enhance your experience when using our digital platforms.

Information Sharing and Disclosure

We may share your personal information in the following circumstances:

• With healthcare professionals and staff involved in your treatment and care within Medical Fakeeh.
• With affiliated partners, service providers, or third parties who assist us in delivering healthcare services, maintaining our facilities, or improving our operations. These entities are contractually obligated to protect your information.
• When required by law or in response to legal requests, such as court orders or government regulations.

Data Security and Retention

We implement stringent security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for legal proceedings.

Your Privacy Choices

You have the right to:

• Review and request access to the personal information we hold about you.
• Request corrections or updates to inaccurate or incomplete information.
• Opt-out of certain communications or marketing materials, if applicable.

Children's Privacy

Medical Fakeeh does not knowingly collect personal information from individuals under the age of 18 without parental consent. If you believe that we have inadvertently collected personal information from a minor, please contact us to address this concern.

Updates to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. We encourage you to review this Policy regularly for any updates.